wawasan slotPrivacy Policy
This page describes what we collect when you use wawasan slot and how we keep that data protected. It applies to account holders and visitors across our supported regions, including players in Jakarta, Surabaya, Bandung, Medan, and Semarang. Our service operates only where local law permits.
We at wawasan slot handle two broad categories of data: information you give us directly (registration details, KYC documents, payment instructions) and information we record automatically (device, session, and game activity). Our policy explains how we use each category, who processes it on our behalf, and how you can exercise your rights.
We update this page when our practices change. The current version applies from the date shown in your account dashboard.
What we collect on wawasan slot
We collect your email and phone number at registration so we can verify your account and send transaction notifications. We collect a government-issued ID (KTP, passport, or driver's licence) and proof of address during identity verification. We collect payment instructions when you deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or our supported banks (mobile banking, local payment, online payment, e-wallet).
Our servers also record technical data while you use wawasan slot: IP address, device type, browser version, session timestamps, and the games you open. We store game-session metadata for slot titles such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, along with sportsbook activity around fixtures such as Liga 1 and Piala AFF rounds. We do not collect biometric data, contact lists, or any data unrelated to operating your account.
- Account data
- Email, phone, password hash, language preference, and notification settings on wawasan slot.
- Verification data
- ID document image, address proof, and the date our team completed review.
- Payment data
- Payment method identifier, transaction amount, status, and timestamp. We do not store full card numbers.
- Session data
- IP, device, browser, login times, and game activity used for security and dispute review.
How we use your data on wawasan slot
We use your data to operate our wawasan slot service: open and verify your account, process deposits and withdrawals, deliver games, respond to support requests, and meet anti-money-laundering obligations. Our compliance team reviews verification records during business hours (Monday–Friday, 09:00–17:00 Jakarta time). Our support team accesses your contact details only when responding to a request you have raised.
We send service messages (transaction confirmations, verification updates, security alerts) by email and, where you opt in, by SMS. We send tournament schedules and product news only when you have agreed to marketing contact in your account preferences. You can change these preferences at any time on wawasan slot without affecting service messages.
Our processors and data location
We rely on a small set of processors who act under contract with us: payment gateways for mobile banking, local payment, online payment, e-wallet, and bank rails; identity-verification providers; cloud hosting; email and SMS delivery; and security analytics. Each processor receives only the data needed for its task. We do not sell your data and we do not share it for third-party advertising.
Our servers may sit outside your jurisdiction. Where data crosses borders, we apply contractual safeguards consistent with the standards of our operating licence. We retain transaction records for the period required by financial regulation, and we delete other data on request once the retention obligation ends.
Your rights on wawasan slot
We give every account holder the right to access, correct, and delete personal data, subject to retention obligations we cannot waive (for example, transaction records held for tax and AML purposes). You may withdraw marketing consent at any time from your account preferences. You may also ask us to export the account data we hold about you in a portable format.
To exercise any of these rights, write to our support team from the email address registered on your wawasan slot account. We confirm receipt within two business hours during our support window and complete most requests within five business days. If a request is complex (for example, when several payment providers are involved), we tell you the expected timeline at confirmation.
- We protect login credentials with hashed storage and offer optional two-factor authentication.
- We restrict internal access to account data on a need-to-know basis.
- We log every privileged action so we can investigate any irregularity.
Contacting us about privacy on wawasan slot
For privacy questions, our support team is available Monday–Friday, 09:00–17:00 Jakarta time, in English and Indonesian. We aim to respond to privacy requests within two business hours during these windows. Outside business hours — including holiday periods such as Idul Fitri or Imlek — we reply on the next working day.
For broader account terms, see our TermsFor service-area framing, see our Legal noticeAccess to wawasan slot is available only where local law permits, and you remain responsible for confirming that your use of our service complies with your own jurisdiction's regulations.